Destiny Through Technology

Custom-built software solutions enable companies to manage their own path to success. Relying on “out-of-the-box” software made by other companies can pose serious operational risks for any business using the software. What would happen if the software a company relies on suddenly stops working, is no longer supported, gets hacked, and isn’t continually improved functionaly. Those risks can limit your growth potential.

Creating custom-built software can expand opportunities, provide better customer experience, and increase overall profitability. Integrating client-facing apps with back-end systems can greatly improve the customer’s journey from prospect to raving fan.

Part of the methodology of creating a custom-built software application includes:

Internal Inputs

  • Define Purpose and Objective
  • Establish KPIs
  • Interview Subject Matter Experts
  • Conduct necessary surveys/focus groups
  • Map the current process
  • Determine factors critical to meet KPIs

External Input

  • Interview customers
  • Conduct necessary surveys/focus groups
  • Collect relevant data
  • Report findings to senior management


  • Convert Data for Quantifiable Comparison/Analysis
  • Determine Areas that Need Improvement/Adjustment
  • Generate/Select possible solutions


  • Create Future Value/Process Stream Map
  • Develop Requirements Needed for Software Development

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